Privacy Policy

1. Who We Are

The Cameroon High Commission is the official diplomatic mission of the Republic of Cameroon to the United Kingdom, Northern Ireland, and the Scandinavian region (Denmark, Finland, Norway, Sweden & Iceland). Address: 84 Holland Park, London W11 3SB. Email: info@cameroonhighcommission.co.uk

2. Information We Collect

• Contact form submissions — name, email, phone number, nationality, and message content
• Consular service applications — personal details required to process visa, passport, consular card, and document applications
• Email correspondence — information you provide when contacting us directly
• Website usage data — anonymised analytics data via Google Analytics 4

3. How We Use Your Information

• Process consular service applications (visa, passport, consular card, document services)
• Respond to enquiries submitted via our contact form or by email
• Send important public notices and official communications
• Improve the content and functionality of this website
• Comply with our legal and diplomatic obligations

4. Legal Basis for Processing

We process your personal data under the UK General Data Protection Regulation (UK GDPR) on the basis of:

• Legitimate interests — for responding to general enquiries and website analytics
• Legal obligation — for consular and diplomatic functions under the Vienna Convention on Consular Relations
• Consent — where you have explicitly provided consent, for example when submitting a contact form

5. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share it with the Ministry of External Relations of Cameroon, DGSN and PASSCAM (for passport applications), and evisacam.cm (for visa and consular card processing). We will never share your data for marketing purposes.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or request erasure of your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

7. Cookies

This website uses Google Analytics 4 for anonymised usage data. You can opt out using the Google Analytics Opt-out Browser Add-on.

8. Security

Our website is served over HTTPS with SSL encryption. We take appropriate technical and organisational measures to protect your personal data.